GRIEVANCE REDRESSAL CELL

Belda College has a Grievance Redressal Cell to look into the general and academic complaints of the staff and students. It promptly tries to offer solutions for their redressal during the periodical meetings of the committee. The staff and students are notified to put their complaints and suggestions about administration, accounts, finance, library, academics and hostels etc. in the suggestion/complaint boxes located in the administrative building of the college.

The objectives of the Grievance Redressal Cell are:

1. To create a platform where staff and students can raise their problems about academic and non-academic matters.
2. To receive suggestions from the staff and students for infrastructural improvement of the college.
3. To ensure effective solution to the staff and students to redress their problems.

However, as per UGC (Grievance Redressal) Regulations, 2018, regarding addressing and effectively resolving grievances of students in higher educational institutions, the Governing Body of Belda College reconstituted a Grievance Redressal Cell to address as well as resolve all types of grievances, complaints and malpractices including those received from students, faculty and other stakeholders. The complaints from all stakeholders are received in the Complaint Box in the administrative building of the college, or through a written application to any member of the CGRC or through email at: grievance@bellacollege.ac.in

The College Grievance Redressal Cell (CGRC) with the following composition was constituted for tenure of two years. The College Grievance Redressal Cell (CGRC) functions keeping consonance with the ICC, the Ant-Ragging Cell as well as the Disciplinary Committee of Belda College. In case of any complaint from any stakeholder, they are to report to any member of the Grievance Redressal Cell.

Composition of College Grievance Redressal Cell/Committee (CGRC):

1. Dr. Manabendra Mondal,  Principal & Chairperson
2. Dr. Abhijit Kumar De,  Member Secretary
3. Dr. Lipika Mondal, Member
4. Dr. Sreetama Misra, Member
5. Mr. Avik Chanda, PG Sudent Reprsentative

A. Roles and Functions of CGRC:

The CGRC shall exercise the following roles and perform the following functions:

1. To receive applications of grievance from any stakeholders
2. To entertain and consider the grievance from all stakeholders.
3. To hear grievances of all concerned parties, and settle them as early as possible.
4. To counsel the students (whenever necessary) and resolve their grievances.
5. To give advice to the students through personal counselling To take actions on Covid-19 pandemic related grievances.